To file a formal complaint regarding a solar business, please fill out the form below. If you have any questions about this process or SEIA's consumer protection efforts writ large, please email consumer@seia.org.
The SEIA Solar Business Code and further information about SEIA's Complaint Resolution Process can be found at www.seia.org/consumers.
First Name
Last Name
Company Name (if appropriate)
Address
City
Country United States Canada Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d’Ivoire Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong S.A.R., China Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao S.A.R., China Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican Venezuela Viet Nam Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe
State AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY
Territory AB BC MB NB NF NT NU NS ON PE QC SK YT
Zip Code
Email
Phone Number
Name of Company Involved in Complaint
Email of Company Involved in Complaint
Phone Number of Company Involved in Complaint
Please explain the facts that constitute an alleged violation(s) of the SEIA Solar Business Code including specific sections of the Code allegedly violated. Provide all the relevant facts.
Please explain what you have done to try to resolve this issue with the Respondent.
Please list any supporting documentation you have to support this complaint (such as, contracts, email exchanges, marketing materials). A SEIA Representative will reach out to obtain these documents from you. You may also send any documents directly to consumer@seia.org.
Identify the specific resolution you seek to satisfy this Complaint, with the understanding that such determination of resolution falls exclusively under the authority of SEIA.
By checking this box, I certify that to the best of my knowledge there is no ongoing litigation, arbitration, investigation or similar actions by a government entity regarding the subject of this Complaint or a substantially-related matter.
By checking this box, I certify that I have read and fully understand the SEIA Solar Business Code (“Code”) and the SEIA Process for Addressing Consumer Protection Complaints Under the SEIA Solar Business Code (“Process”). I also agree to abide by their terms in submission and processing of this Complaint, including full cooperation as the Complainant throughout the SEIA Process and maintaining the confidentiality of the Process and all information arising in the Process until the Process is concluded
By checking this box, I certify that I understand SEIA is a nonprofit trade association and is not a legal body recognized within any jurisdiction. SEIA has authority only over those companies that are members or were members at the time of the alleged violation of the Code. SEIA cannot and will not provide you with legal advice and that your action taken through the Process does not prevent you from seeking other legal remedies available to you. I also understand that SEIA has the right not to pursue action under any complaint at its sole judgment. I understand that the Process is not an arbitration process.
By checking this box, I certify that all of the information, statements, and allegations made in connection with this Complaint are true and correct to the best of my knowledge. I also authorize the release to SEIA, SEIA Ethics Committee, SEIA Executive Committee, SEIA General Counsel, SEIA Officers, SEIA local affiliates, and the Respondent of all information relating to this Complaint and which is in the care, control, or possession of the Respondent or related parties for the purpose of processing this Complaint.
By checking this box, I authorize SEIA or its representatives to communicate with me regarding this Complaint or the Process by letter, overnight delivery, e-mail or telephone using the contact information I have provided.
By checking this box, I hereby release and discharge SEIA and its representatives from any claims in any way related to the Complaint and this Process.
**OPTIONAL** - If this box is checked, I request to remain anonymous as Complainant to extent feasible by SEIA because of the risk of retribution against me if my identification is released to the Respondent or elsewhere. I understand that granting anonymity is within the sole discretion of SEIA, that it is possible that remaining anonymous may make resolution of the issue more difficult, and that I will be informed of SEIA’s decision before SEIA begins the Process.
Today's Date
Electronic Signature I understand that by typing my first and last name in this box, it will be considered to be my electronic signature that has the same legal effect and can be enforced in the same way as my written signature.
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