To file a formal complaint regarding a solar business, please fill out the form below. If you have any questions about this process or SEIA's consumer protection efforts writ large, please email email@example.com.
The SEIA Solar Business Code and further information about SEIA's Complaint Resolution Process can be found at www.seia.org/consumers.
Company Name (if appropriate)
Antigua and Barbuda
Bosnia and Herzegovina
British Indian Ocean Territory
British Virgin Islands
Central African Republic
Cocos (Keeling) Islands
Democratic Republic of the Congo
French Southern Territories
Hong Kong S.A.R., China
Isle of Man
Macao S.A.R., China
Northern Mariana Islands
Papua New Guinea
Saint Kitts and Nevis
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sao Tome and Principe
Svalbard and Jan Mayen
Trinidad and Tobago
Turks and Caicos Islands
U.S. Virgin Islands
United Arab Emirates
United States Minor Outlying Islands
Wallis and Futuna
Name of Company Involved in Complaint
Email of Company Involved in Complaint
Phone Number of Company Involved in Complaint
Please explain the facts that constitute an alleged violation(s) of the SEIA Solar Business Code including specific sections of the Code allegedly violated. Provide all the relevant facts.
Please explain what you have done to try to resolve this issue with the Respondent.
Please list any supporting documentation you have to support this complaint (such as, contracts, email exchanges, marketing materials). A SEIA Representative will reach out to obtain these documents from you.
You may also send any documents directly to firstname.lastname@example.org.
Identify the specific resolution you seek to satisfy this Complaint, with the understanding that such determination of resolution falls exclusively under the authority of SEIA.
By checking this box, I certify that to the best of my knowledge there is no ongoing litigation, arbitration, investigation or similar actions by a government entity regarding the subject of this Complaint or a substantially-related matter.
By checking this box, I certify that I have read and fully understand the SEIA Solar Business Code (“Code”) and the SEIA Process for Addressing Consumer Protection Complaints Under the SEIA Solar Business Code (“Process”).
I also agree to abide
by their terms in submission and processing of this Complaint, including full cooperation as the Complainant throughout the SEIA
Process and maintaining the confidentiality of the Process and all information arising in the Process until the Process is
By checking this box, I certify that I understand SEIA is a nonprofit trade association and is not a legal body recognized within any jurisdiction.
SEIA has authority only over those companies that are members or were members at the time of the
alleged violation of the Code. SEIA cannot and will not provide you with legal advice and that your action taken through the
Process does not prevent you from seeking other legal remedies available to you. I also understand that SEIA has the right not
to pursue action under any complaint at its sole judgment. I understand that the Process is not an arbitration process.
By checking this box, I certify that all of the information, statements, and allegations made in connection with this Complaint are true and correct to the best of my knowledge.
I also authorize the release to SEIA, SEIA Ethics Committee, SEIA Executive
Committee, SEIA General Counsel, SEIA Officers, SEIA local affiliates, and the Respondent of all information relating to this
Complaint and which is in the care, control, or possession of the Respondent or related parties for the purpose of processing this
By checking this box, I authorize SEIA or its representatives to communicate with me regarding this Complaint or the Process by letter, overnight delivery, e-mail or telephone using the contact information I have provided.
By checking this box, I hereby release and discharge SEIA and its representatives from any claims in any way related to the Complaint and this Process.
**OPTIONAL** - If this box is checked, I request to remain anonymous as Complainant to extent feasible by SEIA because of the risk of retribution against me if my identification is released to the Respondent or elsewhere.
I understand that granting anonymity
is within the sole discretion of SEIA, that it is possible that remaining anonymous may make resolution of the issue more difficult,
and that I will be informed of SEIA’s decision before SEIA begins the Process.
I understand that by typing my first and last name in this box, it will be considered to be my electronic signature that has the same legal effect and can be enforced in the same way as my written signature.